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The Future of Product Support
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Guide
Balancing Speed and Safety When Implementing a New AI Service
Product update
Voice Assist is Mavenoid's AI Voice Agent
Product update
Product Pulse Update: October 2024
Product update
Product Pulse Update: September 2024
Company news
Internet of Things (IoT) Integration Provides Proactive Support for Smart Device Brands
Guide
Three Ways to Deploy AI-Powered Support Tooling for Field Technicians
Product update
Product Pulse Update: July 2024
Industry insight
Three Ways AI Can Automate Customer Support Content
Company news
Introducing Generative Answers and Vision Assist
Guide
Using Customer Support Data to Improve the Product Experience
Product update
Product Pulse Update: June 2024
Guide
Six Ways to Use AI to Overcome Product Support Challenges.
Product update
Product Pulse Update: May 2024
Guide
Four Impactful Use Cases for AI in Product and Device Support
Product update
Product Pulse Update: April 2024
Product update
Product Pulse Update: February 2024
Product update
Product Pulse Update: December 2023
Product update
Product Pulse Update: November 2023
Product update
Introducing Dynamic Help Center for Personalized Product Support
Product update
Product Pulse Update: July–August 2023
Product update
Enhanced AI Auto-Generation: Create Accurate Support Content with Ease
Product update
Product Pulse Update: June 2023
Product update
Product Pulse Update: May 2023
Industry insight
Unpacking AI: A Guide to Understanding Generative AI, GPTs, and LLMs
Industry insight
How to Find Efficiency in Your Support Teams: Nine Strategies
Industry insight
How to make your Help Center future-proof: embracing key trends
Company news
Mavenoid is Now Even More Secure and Accessible for Hardware Companies
Industry insight
2023 Product support trends: What to expect?
Product update
Product Pulse October 2022: A round-up of Mavenoid’s latest updates
Industry insight
Why does implementation speed matter for product support?
Product update
Product Pulse July-September 2022: Mavenoid’s Latest Updates
Industry insight
Mavenoid is not a chatbot and why that matters
Industry insight
Why Mavenoid was built for product support
Company news
Mavenoid raises $30 million Series B round led by Smedvig Capital
Industry insight
5 ways video support improves customer service
Business
How Much are Product Returns Really Costing You?
Product update
Product Pulse June 2022: A round-up of Mavenoid’s latest updates
Product update
Product Pulse May 2022: A round-up of Mavenoid's latest updates
Product update
AI Retrieval Updates: Streamline Self-Service Support
Industry insight
Deflection vs. Resolution: Why Chatbots Struggle in Customer Support
Industry insight
Diagnostic vs. Decision Tree Approach: Which is Better for Support?
Product update
Product Pulse April 2022: A round-up of Mavenoid’s latest updates
Product update
Mavenoid Version History enhancements
Culture
Meet Mavenoid — Q&A with Mavenoid's Product Manager Courtney Goodsell
Product update
Product Pulse March 2022: A round-up of Mavenoid’s latest updates
Product update
Product Pulse February 2022: A round-up of Mavenoid’s latest updates
Product update
Introducing Mavenoid AI Retrieval
Product update
Product Pulse January 2022: A round-up of Mavenoid’s latest updates
Industry insight
Speak Your Customers’ Language: The Importance of Multilingual Support
Product update
Streamline support with Mavenoid Copilot
Product update
Product Pulse December 2021: A round-up of Mavenoid’s latest updates
Product update
Introducing the importance of Assistant Webpages in support
Product update
Product Pulse November 2022: A round-up of Mavenoid’s latest updates
Product update
Introducing Mavenoid's Intent Recognition V4
Culture
Meet Mavenoid — Q&A with Our Senior Frontend Engineer Thibaut Remy
Product update
Announcing Mavenoid’s Zapier Integration
Industry insight
QR codes and the future of hardware support
Industry insight
Is automation technology replacing the call center?
Product update
Introducing Mavenoid’s Flow Advisor
Industry insight
Why GPT-3 is a big deal for customer support
Culture
3 principles to guide remote work
Product update
Mavenoid Launches Live Video for Remote Product Support
Company news
Mavenoid Raises $8M to End Expensive, Repetitive Product Support
Industry insight
Customer support needs less talk, more troubleshooting
Hear it from our customers
Husqvarna delivers instant, personalized support to customers on 20 markets in 12 languages
Jabra uses Mavenoid to reduce time spent on warranty claims by more than 40%
BSH’s self-service support leads to 70% more customers helping themselves