Last Updated: 12 September 2023
All personal data is collected by or on behalf of us as a data controller:
111 51 Stockholm, Sweden
If you are a representative of a customer or potential customer of Mavenoid, we will process your personal data in connection with the onboarding of the customer and to administer our relationship with and fulfill our agreement with the company that you are representing. We will collect the following personal data:
Whenever you visit our Site, we collect information that you choose to submit to us, e.g. name, e-mail address and phone number. We may also collect personal data through cookies.
When you contact us, e.g. with queries to our customer service or when you otherwise interact with us, we process the personal data that you choose to submit to us, including the following:
To the extent we rely on our legitimate interests as a legal basis for processing of your personal data, we have considered the balance between our own interests (among other things, the lawful and efficient operation of our services) and your interests and we believe that (a) you would reasonably expect us to carry out the kind of processing referenced above and (b) such processing will not cause you any harm and/or will not seriously impact your rights and freedoms with regard to data privacy. At times, we may also collect your personal data where we have your consent to do so or as otherwise necessary for the performance of a contract to which you are a party, and in order to take steps (at your request) to enter into such contract. You have the right to withdraw any consent given to us for the processing of your personal data. We may also collect your personal data as necessary for us to comply with our legal obligations, including to protect your vital interests or those of another.
We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting or reporting requirements, unless otherwise permitted by law.
The security of all personal data provided to us is important and we take reasonable steps designed to protect your personal data. We maintain reasonable administrative, technical, and physical safeguards designed to protect personal data that we receive against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure or use.
We do not sell your personal data; however, Mavenoid engages external partners and suppliers to perform services on behalf of Mavenoid, e.g. to provide IT services and to assist in marketing, analysis or statistics. The performance of these services entail such parties, both within and outside of the EU/EEA, obtaining access to your personal data.
These parties include:
Depending on what Mavenoid services are being used, data will be shared with different entities.
Companies which are processing personal data on behalf of Mavenoid are obliged to sign an agreement with Mavenoid in order to ensure a high level of protection of personal data. In relation to companies outside of the EU/EES, additional protective measures are undertaken, e.g. by signing an agreement which includes the European Commission's standard contractual clauses for data transfers, which can be found on the European Commission's website, and by implementing additional technical and organisational measures to protect your data.
Mavenoid may transfer personal data to a third party, such as the police or other authority, in the course of an investigation or otherwise when obliged thereto by law or governmental decision.
Depending upon where you reside, certain choices and rights may be available to you under applicable data protection laws. If you have questions about what rights may apply to you, please contact us.
Do Not Track: Our websites and apps are not designed to respond to "do not track" requests from browsers.
“Shine the Light” and “Eraser” Laws: Residents of the State of California may request a list of all third parties to which we have disclosed certain information during the preceding year for those third parties’ direct marketing purposes.
California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA): The CCPA, as amended by the CPRA, provides California residents and/or their authorized agents with specific rights regarding the collection and storage of their personal information.
Your Right to Know: California residents have the right to request that we disclose the following information to you about our collection and use of your personal information over the past twelve (12) months. We may ask you to provide certain information to identify yourself so that we may compare it with our records in order to verify your request. Upon verification, we will disclose to you:
Your Right to Opt-Out of Sale or Sharing of Personal Information: Under the CCPA, as amended by the CPRA, California residents have the right to opt-out of the sale of their personal information and/or the sharing of personal information with third parties for the purposes of cross-contextual behavioral advertising or profiling by submitting a request. Please note that we do not sell personal information, including the personal information of any individuals under the age of 16, nor do we share any personal information for the purposes of cross-contextual behavioral advertising.
Your Right to Limit Use of Sensitive Personal Information: California residents have the right to request that we limit our use of any sensitive personal information to those uses, which are necessary to perform the Services or for other business purposes under the CCPA, as amended by the CPRA.
Your Right to Delete: California residents have the right to request that we delete any of the personal information collected from you and retained by us, subject to certain exceptions. We may ask you to provide certain information to identify yourself so that we may compare it with our records in order to verify your request. Once your request is verified and we have determined that we are required to delete the requested personal information in accordance with the CCPA, as amended by the CPRA, we will delete, and direct our third-party service provides to delete, your personal information from their records. Your request to delete personal information that we have collected may be denied if we conclude it is necessary for us to retain such personal information under one or more of the exceptions listed in the CCPA, as amended by the CPRA.
Your Right to Correct: Under the CCPA, as amended by the CPRA, California residents have the right to request that we correct any inaccurate personal information we maintain about you, taking into account the nature of the personal information and the purposes for which we are processing such personal information. We will use commercially reasonable efforts to correct such inaccurate personal information about you.
Non-Discrimination: You will not receive any discriminatory treatment by us for the exercise of your privacy rights conferred by the CCPA, as amended by the CPRA.
You have a number of rights under applicable data protection laws in relation to your personal information. Under certain circumstances, you have the right to:
Verifying Your Request: Only you, or a person that you authorize to act on your behalf, may make a request related to your personal information. In the case of access and deletion, your request must be verifiable before we can fulfill such request. Verifying your request will require you to provide sufficient information for us to reasonably verify that you are the person about whom we collected personal information or a person authorized to act on your behalf. We will only use the personal information that you have provided in a verifiable request in order to verify your request. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority. Please note that we may charge a reasonable fee or refuse to act on a request if such request is excessive, repetitive or manifestly unfounded.
We may provide links to other sites or resources provided by third parties. These links are provided for your convenience only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party links on the Sites, you do so entirely at your own risk and subject to the terms and conditions of those sites.
111 51 Stockholm, Sweden
If you are located in the United Kingdom or EU/EEA and believe we have not adequately resolved any issues, you may contact the Supervisory Authority concerned.