With Mavenoid, product companies automate and personalize the self-service support experience for each user and every device in their product portfolio.
47% self-service resolution rate
46% self-service resolution rate
16% less field-service bookings
78% self-service resolution rate
40% less time spent
on warranty claims
80% support
request automation
37% self-service resolution rate
60% less live chats
32% self-service resolution rate
Rawbike: 70% self-service resolution rate
47% self-service resolution rate
50% self-service resolution rate
60% self-service resolution rate
60% self-service resolution rate
47% self-service resolution rate
46% self-service resolution rate
16% less field-service bookings
78% self-service resolution rate
40% less time spent
on warranty claims
80% support
request automation
37% self-service resolution rate
60% less live chats
32% self-service resolution rate
Rawbike: 70% self-service resolution rate
47% self-service resolution rate
50% self-service resolution rate
60% self-service resolution rate
60% self-service resolution rate
Using Mavenoid’s automated product support platform, KEF increased ticket volume by more than 30% without hiring a single agent.