Resolve Issues Before They Become Tickets

With Dynamic Help Center, on-screen content is personalized based on each customer's current need — FAQs, product manuals, video tutorials, step-by-step guides, and more.

Translation icon

Create, Translate
& Share Content

Dynamic Help Center allows global brands to simplify how they manage support knowledge. Using AI, support teams can create content and translate it in over 50 languages. Agents can log in to their own Help Center to quickly share personalized solutions with customers.

The image shows a man with glasses and a beard wearing an orange shirt, standing confidently in front of a blurred background. In the foreground, there is a user interface for a translation software, displaying a list of phrases in different languages. The text "Check for metallic objects inside" is shown in English and several other languages, including Ukrainian, Danish, and Italian. Some translations are still processing. There is a popup at the bottom, allowing the user to select "Translate missing" or "Approve" for bulk actions, with a button labeled "Confirm action."
The image shows a laptop screen displaying an Automower help center. On the left, a PDF manual titled "Find breaks in the loop wire" is open, featuring troubleshooting steps and an illustration of an Automower. On the right, the help center interface is addressing a problem where the Automower 700 is not charging at the station. It asks, "Is there a break in the loop wire?" and offers the option to view the manual or confirm if the problem is solved. Two buttons are visible: "Yes, problem solved" and "No, show more options."

Personalized Results from a Single Search

Mavenoid's AI uses natural language understanding to process each customer's query, presenting only information related to their current product issue each time they visit the Dynamic Help Center.

Outrank Unauthorized Support Content

Dynamic Help Center pages are structured for SEO so search engines can display FAQs and step-by-step guides directly within results, allowing brands to respond to searches that happen outside of their owned digital channels.

A woman wearing wireless earphones is pictured on the left, while on the right is a Google search result for troubleshooting "Only one of my WonderSound 2 earphones is working." The search results show a guide suggesting users place both earphones back in the case and reopen it to resolve the issue.

Hear From Our Customers

“With Dynamic Help Center, we wanted to give customers
a way to find content with minimal effort.”
Noall Foxley
Customer Support Operations
Manager at Pura

Less Chat, More Problem Solving

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too complex for chatbots

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