For too long, support teams have faced the pains of repetitive troubleshooting, long resolution times, high operational costs and inefficient field-service. Mavenoid’s groundbreaking platform allows you to automate operations, save time, harness your team's knowledge, and boost customer happiness.

Support throughout the user journey

Great product support is all-encompassing. It means being there for your users whenever they need you, not just when something goes wrong. Mavenoid is built to meet the increasing expectations on product support, even when you are working with limited resources.

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Automate repetitive requests

A unique diagnostic approach coupled with guided troubleshooting lets customers solve their own issues without the help of agents. Real problem-solving instead of frustrating deflection.

“Mavenoid gives us the ability to scale automated support to all our markets, without losing the local and personal touch Husqvarna is known for.”
Girish Agarwal
Director AI Lab, Husqvarna Group

Remote support that works for hardware

With seamless escalation to live support, agents can jump in and solve complex issues remotely, rather than in-person. It means faster help for customers, lower costs for companies.

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Make all your knowledge accessible

Create, update and deliver product knowledge in a scaleable, user-friendly way. Autogenerate new support content, integrate your existing FAQs and manuals, and improve the knowledge base with the combined force of our AI and your agents’ suggestions.

Try Mavenoid for your industry

Curious to see what support automation could look like for your type of products? Hop into our test drive area to explore some inspiring examples.

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