Master product support with AI that's dedicated to handling even the most complex scenarios — driving efficiency, cutting costs and accelerating growth with every conversation.
47% self-service resolution rate
46% self-service resolution rate
16% less field-service bookings
16% less field-service bookings
16% less field-service bookings
78% self-service resolution rate
40% less time spent
on warranty claims
80% support
request automation
37% self-service resolution rate
47% self-service resolution rate
46% self-service resolution rate
16% less field-service bookings
16% less field-service bookings
16% less field-service bookings
78% self-service resolution rate
40% less time spent
on warranty claims
80% support
request automation
37% self-service resolution rate
47% self-service resolution rate
46% self-service resolution rate
16% less field-service bookings
16% less field-service bookings
16% less field-service bookings
78% self-service resolution rate
40% less time spent
on warranty claims
80% support
request automation
37% self-service resolution rate
60% less live chats
32% self-service resolution rate
47% self-service resolution rate
60% self-service resolution rate
60% self-service resolution rate
Managed on one unified platform, Mavenoid empowers brands to deliver consistent, AI-driven support experiences across every touchpoint- without the duplicate effort.
Reimagine call center operations with AI-driven routing and context-aware self-service, unlocking faster, more efficient support while significantly reducing costs.
Transform help centers from long, static articles into dynamic, AI answers that appear directly in search engine results, delivering seamless, instant support, 24/7.
Embed AI-powered support into your digital touchpoints from storefronts to portals, product pages and apps to deliver complete assistance at every step.
At Mavenoid we focus on resolution, not deflection — outperforming typical customer support by solving complex technical issues and troubleshooting challenges that other AI solutions simply can’t match.
Mavenoid’s in-house AI engine and proprietary NLU speaks the language of your products and customers — effortlessly decoding any question, symptom or issue to deliver precise, helpful answers from product discovery to post-purchase support.
When product support hinges on precision, context-aware solutions make the difference. Dynamically route customers to model-specific answers while guiding them with step-by-step visual instructions for accurate resolution.
Transform support into a growth engine by guiding customers to the right product or spare part when they need it. Whether through expert buying guides or instant recommendations, seamlessly connect to your eCommerce system to display real-time stock availability, price and add-to-cart actions.
When automation meets its limit, Mavenoid ensures a seamless handover to live support, call centers and ticketing systems. Agents receive full conversation history and support from their own AI agent, allowing them to focus on the meaningful conversations.
Effortlessly sync content from sources such as Zendesk, Salesforce, manuals, websites and more- keeping your assistant up to date, no rewriting required.
Mavenoid connects effortlessly with the tools you already use such as your CCaaS platform, CRM, PIM, ERP and IoT systems- sharing data in real time to streamline support, enable smarter automation and ensure customers always get the right help at the right moment.
Scale translations, apply conditional logic to tailor experiences and deliver consistent support across languages, markets, and models.
Easily manage shared content across similar products with reusable blocks, saving time as your catalog grows.
Deliver the same quality support experience across all Voice and Digital channels. With Mavenoid, there’s no need to duplicate effort across systems or teams.
Build once, publish everywhere and keep everything in sync.
Mavenoid’s analytics uncover every step of the support journey, from search right the way to resolution.
Paired with our no-code builder, your team can act fast on insights- no devs required!
Mavenoid is ISO 27001 certified, SOC 2 Type II audited and fully compliant with GDPR, HIPAA and WCAG standards. Designed for enterprise needs, our platform includes built-in security, data privacy and governance at every layer. You can confidently scale AI across teams, regions and highly regulated industries.
