Automated Product Support

Powered by AI

Offer product selection advice, troubleshooting solutions, replacement part ordering, and more — powered by artificial intelligence trained to understand even the most complex questions.

Mavenoid's Virtual Assistant and a man sanding a plank of wood"

58%+
Self-Service Resolution Rates

We focus on resolving questions, not deflecting them away from customer support. Our specialized AI provides clear step-by-step instructions to guide your users through product discovery, warranty registration, troubleshooting, and more.

Virtual Assistant →

Help Centers Optimized for SEO

Offer your customers a consistent support experience whether they're seeking information through a search engine, a self-service assistant, or your help center page.

Dynamic Help Center →

Product Insights Increase Revenue

Track data from every Mavenoid touchpoint — from add-to-cart through self-service troubleshooting and live support. Quantify your support team’s effectiveness and act on product insights that increase revenue.

Insights & Analytics →
“Mavenoid gives us the ability to scale automated support to all our markets without losing the local and personal touch Husqvarna is known for.”
Husqvarna logoGirish Agarwal
Girish Agarwal
Director AI Lab, Husqvarna Group

Hear From Our Customers

Stop watch icon

1 Month

From Demo to Go-Live Ready
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50+

Languages Translated Automatically
Magnifying glass as a diagnostic icon

58%+

Self-Service Resolution
5 starsG2 logo
“What we like best about Mavenoid is reducing the incoming inquiries by a large percentage. The whole process from start to finish has been excellent and we have been supported in making the most optimal decisions to allow for us to best serve our customers.”
Ross S., International Customer Excellence Manager, Mid-Market, 51–1000 employees
5 starsG2 logo
”It is so easy and intuitive to work with. No coding skills are needed. Mavenoid covers all our needs to support technicians in their work. They can run the troubleshooting models and on top of that, we can offer chat, video calls, and sharing material in the model itself and during the chat.”
User in Mechanical or Industrial Engineering, Enterprise, 1000+ employees
4 stars ratingG2 logo
“Mavenoid has been a great company to work with. From the sales process to the implementation, the company is A1. They take the time to understand your business and needs. They do their research! So refreshing! We are super excited to continue expanding upon their technology.”
User in Consumer Electronics,
Enterprise, 1000+ employees
5 starsG2 logo
”The team has been great to work with. From taking the time to understand our needs during the initial intake calls to the seamless integration and the continued support following the go-live. They have been incredibly patient with us and offer creative solutions to our various requests.”
User in Computer Software,
Mid-Market, 51–1000 employees
More Customer Stories →

Less Chat, More Problem Solving

Learn how Mavenoid solves problems
too complex for chatbots

Schedule a Demo