Put technical support on autopilot

Give your customers help and advice about their products with an AI-powered virtual agent

Help Customers Help Themselves

Get back up to 80 % of your support team’s time

Free up time

Deflect repetitive, tedious technical support requests across all channels: email, app, web, chat, and more.

Resolve Problems Faster

Replace long waits with instant answers, around the clock, and avoid field service when self-service is enough.

Increase Satisfaction

Differentiate your brand with AI-guided, human-driven customer service that actually works.

Some of Our Projects

From trucks and tanks to dishwashers and printers

Diagnose. Solve. Learn.

Troubleshooting like you’ve never seen it before

Built for Speed

Free-form text or voice to start explaining your problem, but multiple-choice questions to narrow down the possible solutions.

Quick Setup

Takes days to deploy, not months. Earn back your investment within one or two months.

Mavenoid question and diagnoses
Question

Frustration-free

Unlike chatbots, answer questions in any order you want, change your answers, and don’t worry if you make a few mistakes.

Easy Integration

Embed into your app or website by pasting one line of code, or use our API.

stackv3

Your Troubleshooting Infrastructure

Organize and manage all of your diagnostic data in one place

Mavenoid’s platform is based on our proven approach for combining human knowledge and judgment with large amounts of data and machine learning. On top of this platform, we build products that push the envelope of troubleshooting.

See our platform

Self-improving

Bootstrap your virtual agent with expert knowledge to quickly start learning from each and every interaction.

Secure

We conduct regular penetration tests and are compliant with European data privacy laws and ISO standards.

Amplify human intelligence, don’t replace it.

What would your customer service team do with more time?