We cover every hardware support request

Help with choosing the right product? Setup and installation? Troubleshooting? Returns and exchanges? Great product support covers the entire end-to-end product experience. With Mavenoid you make sure your customers feel supported in every step, whatever they may need.

We turn customers into product experts

Make sure your customers get the most out of your products. Mavenoid empowers your users to resolve their own support issues by correctly identifying root causes and providing step-by-step guidance, all in one seamless experience.

“Mavenoid’s technology leaps over its competitors in this space and provides a greater customer experience with a sleek and sophisticated interface for both the consumer and our organization.”
Omar Achmad
Sr. Director, Operational Excellence,

We understand nuanced hardware issues

Hardware products have unique support problems. From our pre-trained AI, to our advanced user intent recognition, Mavenoid is designed to understand and diagnose hardware issues better than any other support platform out there.

We make all your knowledge truly useful

Chatbots may work for simpler tasks, but not for hardware support. Mavenoid gives you step-by-step guides, rich media instructions, and video support — all in one platform — so users can visualize and fix hardware issues easily without having to comb through pages of articles or lengthy chat conversations.