It's time to say goodbye to generic tools that weren’t made for supporting hardware. Mavenoid is the first support platform that is purpose-built to address the unique challenges that come with supporting physical products and their users.
Help with choosing the right product? Setup and installation? Troubleshooting? Returns and exchanges? Great product support covers the entire end-to-end product experience. With Mavenoid you make sure your customers feel supported in every step, whatever they may need.
Make sure your customers get the most out of your products. Mavenoid empowers your users to resolve their own support issues by correctly identifying root causes and providing step-by-step guidance, all in one seamless experience.
Hardware products have unique support problems. From our pre-trained AI, to our advanced user intent recognition, Mavenoid is designed to understand and diagnose hardware issues better than any other support platform out there.
Chatbots may work for simpler tasks, but not for hardware support. Mavenoid gives you step-by-step guides, rich media instructions, and video support — all in one platform — so users can visualize and fix hardware issues easily without having to comb through pages of articles or lengthy chat conversations.