AI-powered support automation for smart home products

Mavenoid leverages the best of human hardware expertise and cutting-edge tech to create an end-to-end customer experience platform that delivers exceptional smart home support.

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Leading smart home brands run their product support on Mavenoid

40% less time spent on warranty claims

40% less time spent on warranty claims

40% less time spent on warranty claims

40% less time spent on warranty claims

40% less time spent on warranty claims

40% less time spent on warranty claims

Why choose Mavenoid?

Reduce the amount of support tickets and save time

Mavenoid helps you automate troubleshooting and provide instant solutions to your customers, reducing the volume of support tickets.

Optimize overhead costs

Automate returns and refunds, warranty management, and more reducing costs and delighting your customers with lightning-fast resolutions.

Increase your support team’s efficiency

Help your agents solve issues faster with AI that turns your support content into actionable customer tips.

How does it work?

AI-powered product assistant

Boost your customer satisfaction and reduce call center load with automated diagnostic support flows providing best-in-class self-service resolution rates.

Robust integrations with Shopify, Zendesk, Salesforce, and more

Streamline refunds, warranty, management, and other key workflows, making the most of Mavenoid and your current tech stack.

Next generation live support platform

Empower your agents to solve complex customer issues live successfully with AI that gives your team full context on previous steps and attempted solutions, along with troubleshooting tips.

 “Mavenoid enables us to provide high-quality troubleshooting to our customers without delay, whilst also providing knowledge within our service department in ways we couldn’t before.”
Tobias Hagberg
Regional Manager, Cylinda Service

Learn more

Customer story
Pura’s Support Team Sees Sharp Reduction in Tickets by Achieving 76+% Self-Service Resolution Rate

Pura achieved a 58% YoY decrease in live support conversations thanks to Mavenoid's Self-Service Virtual Assistant.

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Customer story
Improved online troubleshooting leads to 70% more customers helping themselves

With Mavenoid, BSH has increased the likelihood of a customer solving their own problem by 70%.

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Less Chat, More Problem Solving

Learn how Mavenoid solves problems
too complex for chatbots

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