The challenge: A quick, easy and intelligent way to troubleshoot service issues in the field
Konecranes provides industry-leading maintenance services for all types and makes of industrial cranes and hoists. With more than 600,000 assets under service agreement, Konecranes relies on their digital ecosystem—including technician apps, sales tools and customer portal—to transform the delivery of maintenance services. When a production-critical crane goes down, it’s crucial to get it up and running as quickly as possible. If a technician can quickly troubleshoot in the field, it saves valuable time and money for the customer.