About us

Here at Mavenoid, we believe that customer service is the service. Customers now demand support on their own terms. They want expert help, around the clock, via any channel, without having to repeat themselves.

To meet these expectations, companies are using chatbots to create self-service experiences that are available anytime and everywhere. We think these chatbots need less chat, more troubleshooting.

That’s why we built Mavenoid. We’re helping companies automate technical support through virtual experts that actually work. It’s troubleshooting as a service.

We’re building the platform for making technology work. To put technical expertise at anyone’s fingertips. To repair more and replace less.

Working with some of the biggest brands in the world, today our platform is used to troubleshoot everything from robotic lawnmowers and digital cameras to trucks and cranes.

Our investors

We’re proud to be backed by Point Nine Capital and Creandum, two of Europe’s leading venture capital firms.
“Shahan and Gintas combine technical excellence with strong commercial DNA and a unique vision for the future of technical support. I couldn’t be more excited to join them on their mission to build the best tech support automation product in the world.”
Christoph Janz
Christoph Janz
Partner at Point Nine Capital and the first angel investor in Zendesk

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