Alfa Laval

Troubleshooting High-Speed Separators


Project Description

We partnered with Alfa Laval to build a cloud-based corrective maintenance platform for troubleshooting high-speed separators. The purpose of the project was to bring together the organization’s more-than-100-years-worth-of maintenance knowledge in one place and put it at the fingertips of the support workforce to (a) minimize downtime, (b) lower the cost of field service and (c) free up the time of the most skilled technicians.

Project Highlights

Captured all fault finding knowledge from disparate sources in one platform
Combined alarms with observations and tests by a human technician
Built a custom, web-based knowledge management interface
Built a troubleshooting widget that can be embedded into any webpage