Frictionless product supportMavenoid packs self-service and live support in one powerful toolbox. You’ll be able to serve more customers with less effort, and reach solutions faster than ever before.
Automated troubleshooting that works
Take care of tough problems that chatbots and help centers can’t handle.
Put any support flow on autopilot
FAQs, usage instructions, problem-solving and ordering of spare parts. All automated so more customers can help themselves.
Built for humans
Describe questions with text or speech. Narrow down possible solutions fast with simple diagnostic questions.
Speedier live support
Accessible for all—no apps, no downloads.
Take customers seamlessly from self-service to live video or chat. It’s all in the browser and starts with a single click.
Less friction, faster solutions
Type or talk. Send images and files, draw on the screen, take screenshots. Live support has never been more intuitive.
Real-time decision support for your agents
Mavenoid suggests the most probable solutions and learns through feedback loops.Explore Live Support
Bring all your knowledge to life
By combining human knowledge with machine learning, you can set up and launch your virtual expert in days, not months.
Learn from each and every interaction, and step in at any time to update your virtual expert with common sense.
Everything in one place
Organize know-how spread out across manuals, tickets, websites, wikis, FAQs, and the minds of your workforce, under one single model.
Gain new insights
Uncover the root causes of your support requests, and target your most pressing issues.
Track resolution rate, customer satisfaction, and more to understand how you’re doing.
Fast bug detection
Detect and act quickly on production errors or failed updates.
Integrate with your existing workflow
Plug and Play
Embed Mavenoid into your app or website by pasting one line of code, or use our API.
Integrate with your favorite CRM and start watching solved tickets appear.
Seamlessly hand off the case via email or chat to the right person in your support team
Mavenoid can handle it
- Live Chat & Video
- Setup & Installation