Put your tech support on autopilotHelping your customers install, use, and troubleshoot their products is just the start. With Mavenoid you can convert any support workflow into guided instructions. It’s like having an expert on the scene.
Fully automated troubleshooting
Solve tough problems that chatbots and self-service portals can’t handle.
Works in all channels
Handle requests via your website, app, email or chat, before they reach your support team.
Built for humans
Describe your issue with text or speech. Narrow down the possible solutions fast with simple multiple-choice questions.
Bring all your knowledge to life
By combining human knowledge with machine learning, you can prepare and launch your virtual expert in days, not months.
Learn from each and every interaction, and step in at any time to update your virtual expert with common sense.
Everything in one place
Organize know-how spread out across manuals, tickets, websites, wikis, FAQs, and the minds of your workforce, under one single model.
Gain new insights
Uncover the root causes of your support requests, and target your most pressing issues.
Track resolution rate, customer satisfaction, and more to understand how you’re doing.
Fast bug detection
Detect and act quickly on production errors or failed updates.
Integrate with your existing workflow
Plug and Play
Embed Mavenoid into your app or website by pasting one line of code, or use our API.
Integrate with your favorite CRM and start watching solved tickets appear.
Seamlessly hand off the case via email or chat to the right person in your support team