Mavenoid Troubleshooter in front of a quadri-copter

Put your tech support on autopilot

Helping your customers install, use, and troubleshoot their products is just the start. With Mavenoid you can convert any support workflow into guided instructions. It’s like having an expert on the scene.

Troubleshoot smarter

Fully automated troubleshooting

Solve tough problems that chatbots and self-service portals can’t handle.

Works in all channels

Handle requests via your website, app, email or chat, before they reach your support team.

Built for humans

Describe your issue with text or speech. Narrow down the possible solutions fast with simple multiple-choice questions.

Bring all your knowledge to life

Teachable AI

By combining human knowledge with machine learning, you can prepare and launch your virtual expert in days, not months.

Continuous improvement

Learn from each and every interaction, and step in at any time to update your virtual expert with common sense.

Everything in one place

Organize know-how spread out across manuals, tickets, websites, wikis, FAQs, and the minds of your workforce, under one single model.

Gain new insights

Deeper insights

Uncover the root causes of your support requests, and target your most pressing issues.

Custom metrics

Track resolution rate, customer satisfaction, and more to understand how you’re doing.

Fast bug detection

Detect and act quickly on production errors or failed updates.

Integrate with your existing workflow

Plug and Play

Embed Mavenoid into your app or website by pasting one line of code, or use our API.

CRM-Friendly

Integrate with your favorite CRM and start watching solved tickets appear.

Smart escalation

Seamlessly hand off the case via email or chat to the right person in your support team

Support channelsCRM SystemsVirtual expert

Let Mavenoid handle it

  • Troubleshooting & Maintenance
  • Setup & Installation
  • Updates & Configuration
  • Usage & Operation
  • Overhaul & Inspection
  • Help & Advice

Automate your tech support now

Get started with your first virtual expert in less than 20 minutes.