• Open positions
  • Senior Machine Learning Engineer

Senior Machine Learning Engineer

About us

Here at Mavenoid, we are building a virtual product assistant that helps customers configure, use, and troubleshoot their products. With some of the world’s most iconic brands as clients and over $16 million in funding, we're reinventing product support. Our goal is to help customers repair more and replace less, make the most out of their products, and never wait on hold again.


  • Collaborate with stakeholders and other engineers to conceptualize, build and test new product features.
  • Apply the right tools for the job and solve business problems with real-world challenges.
  • Support the ML team to ensure high spirits and productivity.
  • Develop reliable and effective machine-learning operations and processes.
  • Ensure ML services are reliable and performant
  • Ensure and track ML reliability


  • At least four years of industry experience in AI/ML/data-science roles.
  • You love working on hard and valuable problems, no matter how challenging.
  • You can solve a wide breadth of problems in more direct or elegant ways than most.
  • Fluency in Python and the machine-learning ecosystem.
  • Experience leading smaller teams and/or mentoring of junior data scientists.
  • Experience with recruiting, onboarding and developing team members and creating a healthy team environment.
  • Experience with scaling ML services and integrations

This role is remote-eligible from countries in UTC 2+/- hours time zone.

What we offer

The upsides of joining a startup early: outsized impact, real ownership and accountability, hard problems, faster learning, quicker decisions, less bureaucracy, and meaningful equity combined with fair compensation.

  • Remote-first policy. Work from home or anywhere, or if you prefer from one of our offices in Stockholm, Sweden or New York City, US.
  • Remote/home setup: latest generation Mac, large screens, ergonomic desks/chairs and other hardware you need.
  • A career opportunity where your professional growth is in focus: unlimited books, 3 days off per year to focus on personal development and up to $2,400 for courses, conferences and other learning material.
  • Regular company events and trips, online and remote activities.


  • Spikiness – You have one superpower, and we don't care if you are weak in other areas
  • Intellectual Honesty – You are radical about truth and candid to a fault
  • Selective Intensity – You are an 80/20 person who gets the right things done
  • Eternal Troubleshooting – You don’t tolerate brokenness, and can establish loops that identify and eliminate it
Apply now