Product update

Say hello to the new Virtual Expert

Here are some news to make your technical support life easier. This time we've focused on making the interface and functions even more intuitive. Hope you'll like it!

Made for mobile

Technical support should always be easily accessible wherever you are—that's why we've made your virtual expert mobile-first.

Easier to find things

We simplified the layout of the virtual expert to make it easier to find things. Now every important action you want to access is found in the same place—just look in the drawer!

More visual guidance

The virtual expert is now a lot more visual. Let instructive images and videos guide you to the solution faster. Everything is highly customisable, from choice of images and videos to using your own brand colours in the overall layout.

Improved free-text search

The free-text search lets you hone in on the actual issue faster in the beginning of your support session. When you describe your problem you will get suggestions of areas to deep dive into, which will save you a lot of time.

How can Mavenoid help your company?

Get in touch and let us show you how our tool can help you automate tech support.