Our Story

We build products that empower people to fix things that break

Why We Do What We Do

Here at Mavenoid, we believe that customer service is the service. People now demand support on their own terms. They want instant resolution, around the clock, via any channel, without having to repeat the information multiple times.

To meet these expectations, companies are using chatbots to create customer self-service experiences that are available anytime and everywhere. We think these chatbots need a little less chit-chat and a lot more problem-solving.

That’s why we built Mavenoid. We’re helping companies automate repetitive troubleshooting and technical support through incredible virtual agents that actually work. It’s troubleshooting as a service.

We’re building the platform for fixing broken things. To put technical expertise at your fingertips. To repair more and replace less.

Working with some of the biggest brands in the world, today our technology is used to troubleshoot everything from robotic lawnmowers and digital cameras to trucks and cranes. We’re backed by Point Nine Capital and Creandum, two of Europe’s leading venture capital firms.